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Treat Mental Health Tennessee: Woman in therapy session. Mental health services in TN with compassionate care and support.
Smiling woman in a pink top with a visible front zipper, posed against a light gray geometric background.
AMFT

Natalie Akins

Credentials
Natalie Akins, MS, MA, AMFT
Specialities
Family systems, DBT, DBT, Solution focus
Education

Doctorate in Marriage and Family Therapy (In Progress, dissertation phase, nearing completion), Master of Arts in Marriage and Family Therapy, Master of Science in Psychology, Bachelor of Science in Psychology. 

My approach to treating clients centers on building a strong therapeutic rapport by creating a safe, supportive, and nonjudgmental environment. I strive to foster a space where clients feel comfortable being vulnerable, knowing they are heard, seen, understood, and respected. I value each client’s individual experiences and perspectives and aim to validate their feelings without judgment or minimizing what they have experienced.

I entered this field for a very personal reason. To make a long story short, my path was shaped by a combination of a few meaningful encounters in church and the loss of my child (my wedding present), my sister, and my maternal grandparents. Through those experiences, I began to realize that my purpose was born from pain and grief. Those losses fueled my desire to turn my pain into purpose by helping other individuals and families navigate their own difficult seasons.

Prior to becoming a therapist at Treat Mental Health TN, I worked as an individual and family therapist in previous roles. I also served as a Social Service Director and, before that, as a Social Service Manager. Additionally, I am a certified facilitator for Prepare/Enrich and SYMBIS. 

My passion lies in working with families and understanding the family system as a whole. I am particularly interested in identifying the true “identified client,” even when that individual may extend beyond the person formally receiving treatment. 

What I love most about working for Treat Mental Health, beyond serving our clients and the diverse populations we have the privilege of working with, is the opportunity to work alongside and under the tutelage of my clinical supervisor and program director.

From onboarding and training through the day-to-day responsibilities and expectations of the role, they have demonstrated an unmatched level of leadership. They both lead in a way that makes me feel supported, heard, seen, and understood as a therapist. I feel safe discussing any aspect of my work with them from my successes to the areas where I may be struggling. That sense of safety creates an environment where I can be honest, receive feedback, and continue to grow both personally and professionally.

They both set a high standard for job performance while balancing that expectation with care, compassion, and understanding. Because of the way they communicate and lead, their guidance and expectations are easier to receive and implement. They do not lead from a rigid, robotic, or purely corporate mindset, which can often negatively affect employee morale and contribute to turnover. Instead, they create an environment that encourages you to strive to become a better version of yourself rather than making you feel like you are simply an employee fulfilling a role.

Even when they offer a different perspective or challenge my way of thinking, I receive it well because they are approachable and never lead with an “iron fist.” There is a level of respect and openness that makes it easy to have meaningful conversations about the role and our clients.

Many leaders use phrases like, “My door is always open,” or say they have an “open-door policy,” but my clinical supervisor and program director have truly demonstrated what that means. They do not just talk the talk; they walk it. Their actions consistently reinforce that their clinicians have a safe space to communicate, ask questions, share concerns, share successes, and seek support.

I believe that the safe and supportive environment they have created for clinicians directly reflects the environment they strive to create for our clients. When clinicians feel seen, heard, supported, and valued, we are better equipped to provide that same level of care to the people we serve. That is one of the things I value most about working at Treat Mental Health and one of the reasons I am grateful to be part of this team.

I love to travel and explore different countries and cultures. I enjoy discovering and eating great food, spending quality time with family and friends, and treating myself to relaxing facials and massages. I love singing karaoke even though I’m not the best singer. I love brightening someone’s day, even in small ways whether by doing something thoughtful for them or simply saying the right thing at the right moment.